FAQ

The questions we get every week.

Still unsure about something? Text 773-670-4234 and Shawana will answer it herself.

How do I book a cleaning?

Fill out the quote form or text 773-670-4234 directly. Every request lands on Shawana's phone as a text message and she replies the same day with a firm price and open times.

Do I need to be home?

No. Most clients leave a code, key, or lockbox instruction. We lock up and send a text when we're done.

What products do you use?

Effective products chosen to be safe around kids and pets. If you'd rather we use your own supplies, just leave them out and tell us.

Are you insured?

Yes. Every crew member is background-checked and insured before their first visit.

What if something isn't right?

Flag it within 24 hours and we come back and re-clean those spaces free.

Can I reschedule?

Yes — just text us. We ask for 24 hours' notice when possible so we can offer the slot to someone else.

Do you clean with pets in the home?

Absolutely. Tell us their names and any spots to avoid, and we'll work around them.

How do I pay?

We invoice after the visit and accept card, Zelle, or Cash App. Recurring clients can keep a card on file.

Ready for a home that feels reset?

Send a request and Shawana texts you back the same day with a firm price.

Call Shawana · 773-670-4234